Refund policy

We do NOT allow returns.
Please double check your shopping cart before placing your order to make sure everything is correct. We cannot make changes to an order once it has been placed.

You may ONLY cancel your order BEFORE it is processed and ready for shipment for a full refund. This means that your order is only able to be cancelled and refunded before I pull the products from my inventory and package them for shipment. Once this happens you will no longer be eligible for a refund.

Refunds on Pre-Orders may only happen before the Pre-Order shipping period begins. 

If you have any concerns with your order or wish to cancel your order contact us at - tiff@teddybeeswaxco.com.